Customer Success Stories

Multiple Industries and Verticals

vaia.‘s AI-Assistants work in multiple industries. From Real Estate and E-Commerce to Healthcare Providers.

Available 24/7 without a Break

vaia. is available 24/7, never sleeps and never get sick or ask for holidays. Even during peak hours.

Cost Saver and Money Maker

vaia. not only saves a lot of labour costs but also demonstrably contributes to more sales.

Not only Customers, Happy Customers

vaia. increases customer satisfaction through immediate, personalized interactions.

Revolutionizing Customer Service with AI-Assistants

Challenge

A German medical supply company was overwhelmed by 3,500+ monthly phone calls, limiting staff productivity and negatively impacting revenue.

Solution

We implemented and integrated vaia.’s Digital Receptionist seamlessly with their phone system. This smart solution now handles all incoming calls, answers standard queries, and only transfers complex issues to human staff, ensuring human staff can focus on revenue generating task.

Results

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    ROI achieved within weeks
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    Staff freed up for revenue-generating activities
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    Improved customer service with 24/7 availability
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    Significantly reduced wait times for callers

Getting Qualified Meetings Booked on Autopilot

Challenge

A well-established mid-size fitness company needed more and better leads without hiring more staff.

Solution

A combination of our proven BRIDGE-Framework and vaia. s Cold Caller and Lead Qualifier attract and qualify leads and book Sales-Meetings on Autopilot.

Results

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    More meetings in the first month than the whole previous year
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    50% reduction in administrative tasks
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    24/7 lead qualification based on the user's interaction
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    Positioned the company for future growth and innovation

Transforming Surveys with AI-Assistants

Challenge

A client needed to digitize and automate a complex survey process that was labor-intensive and time-consuming.

Solution

We onboarded vaia.‘s Feedback Manager in the client’s phone system and CRM to conduct surveys, analyze responses, and provide instant, personalized feedback. As a bonus, participants can discuss their results with the AI-Employee, asking questions and receiving tailored advice.

Results

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    Created a sustainable, scalable survey method
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    Dramatically reduced personnel costs
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    Increased customer satisfaction through immediate, personalized interactions
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    Boosted revenue through improved customer engagement
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What vaia. Can Do for You

Think of vaia. as the ultimate multitasker that can handle the day-to-day needs of your business.

Inbound Calls

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    Answer Calls Professionally

    vaia. manages incoming calls human-like, delivering a consistent, welcoming experience to all callers. 24/7 and in multiple languages!
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    Provide Information Instantly

    vaia. answers FAQs and provides business details and addresses customer needs on the spot, no matter the number of calls.
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    Efficient Call Routing

    vaia. seamlessly transfers calls to the right department or agent, reducing wait times and ensuring clients get the support they need.

Outbound Calls

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    Lead Reactivation

    vaia. automatically reaches out to cold or inactive leads, determining interest and scheduling follow-ups with your team when prospects are ready to reconnect.
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    Lead Qualification and Appointment Setting

    vaia. knows your marketing campaigns and qualifies leads and schedules appointments with your team, ensuring only the right leads speak to you.
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    Customer Feedback Collection

    vaia. can conduct follow-up calls with recent clients, gathering valuable feedback to help you refine and improve your services.
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What Our Clients Say

Real businesses, real results – see how Vaia is transforming companies like yours.

“Leads en masse”

Thanks to their help, I now have a steady stream of clients and more time to focus on my work.

Laura M.

Coach
☆☆☆☆☆

“My life changed forever”

They made it easy for me to get the right clients without all the stress.

Sven T.

Consultant
☆☆☆☆☆

“No more missed opportunities!”

Vaia has transformed how we handle calls. We’re more efficient and responsive than ever.

Jessica K.

COO
☆☆☆☆☆

“Highly recommend this”

Working with them has been a great experience. They really understand what small businesses need.

Michael A.

Entrepreneur
☆☆☆☆☆

“Hot leads, cold stress.”

With Vaia qualifying our leads, our sales team only focuses on the best opportunities.

George P.

Head of Marketing
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“Clients always show up!”

Vaia’s reminders have drastically reduced our no-shows and improved client satisfaction.

Sophia M.

Sales Director
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“Efficiency redefined”

Vaia’s AI-Employees saved us countless hours and increased our revenue by 30%. It’s a must-have.

Ahmed A.

Head of Franchise
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