Unlike other AI-Assistants, vaia. Voice AI Assistants are not meant to be used by you. They run in the background and perform  tasks and interact like humans.

Our aim is not to replace employees. We want to relieve employees so that they can focus on revenue-generating tasks.

vaia. Voice AI Assistants automate customer interactions by handling both outbound and inbound calls in multiple languages. They perform tasks like qualifying leads, scheduling appointments, transferring calls, answering support queries, managing property inquiries, making room or table reservations, and more.

Our AI-Assistants are versatile and can be deployed in industries such as real estate, hospitality, healthcare, law, retail, automotive, e-commerce, and more.

Yes, vaia. supports both inbound and outbound calls, ensuring seamless communication for your business.

Yes, vaia. supports over 30 languages, including Arabic, Hindi, French, German, Russian and others.

vaia. operates in EU, UK, UAE, US, Australia, Singapore, India, and many other regions.

Yes, vaia. can analyze emotions like anger or joy during calls, adding valuable context to enhance interactions.

Yes, vaia. can perform in-call actions like appointment scheduling or accessing your CRM. Post-call actions, such as sending confirmation emails can be performed as well.

If your AI-Assistant cannot resolve an inquiry, it can either seamlessly transfer the call to a human agent for a smooth customer experience or send an internal notification requesting a call-back.

Unlike generic out-of-the-box solutions, vaia. Voice AI Assistants are fully customizable to align with your workflows and technology stack.

Yes, we can make vaia. speak with your voice and accent for a personalized touch.

Our team handles all prompt design and prompt engineering to ensure your AI-Employee delivers natural and professional conversations tailored to your needs.

We use models from OpenAI, Anthropic, Google, Groq and Perplexity. The model used depends on your use case. But don’t worry we’ll choose the option for you.

Yes, vaia. works with custom LLMs, even hosted on your very own server.

Yes, vaia. can integrate with any API-compatible system, including CRM platforms like Hubspot, Salesforce, HighLevel, SalesBro and many more. Also multiple reservation and property management systems as well as fleet management tools can be integrated.

It typically takes 2-4 weeks to launch fully customized, multilingual vaia. Voice AI Assistants.

No, our vaia. AI-Assistants require minimal IT involvement. We’ll integrate with your existing tools and platforms and we’ll guide you through connecting your phone system.

In most cases, we will provide you with a local phone number. If you use SIP trunking, we can integrate this as well. If you have any specific requirements, please get in touch with us.

vaia. encourages compliance with all local regulations. We do not have comprehensive knowledge about the legalities that prevail in different parts of the world. We recommend that you consult legal experts in your area to ensure adherence the rules governing Al calling in your region. Our Terms of Service require our clients to have explicit consent from contacts for outreach using AI or pre-recorded voice calls. They also agree to comply with all relevant regulations and guidelines under the TCPA, TSR, and other applicable laws in their communications with their contacts. For any additional legal queries please consult your local legal team.

vaia. complies with SOC 2, CCPA, GDPR, and HIPAA standards, ensuring all data is securely handled and transcribed.

Yes, all call transcripts and recordings are accessible within our application for review.

Yes, vaia. analyzes customer emotions during calls to adjust responses and improve the overall experience.

We provide 24/7 support through chat, email, and web calls.

Our enterprise solutions include custom AI models, unlimited call capacity, custom accent and voice development, and dedicated infrastructure for handling high call volumes.